Enhanced Communication and Immediate Feedback
“I was working in the same bank as Chris Burgess when he started building the PerformanceDelta product. It started out looking like most performance management systems. All have scorecards but he took it one step further by making the scorecard interactive.
Employees can call up the scorecard and know immediately how well they are performing, including a section that specifically addresses steps needed to reach their goals. The system creates an interaction between the employee and the supervisor by automatically sending a notification when changes or updates are entered.
With other systems, goals are reviewed maybe twice a year. That means if the business environment changed six months ago, an employee has been working for half the year on the wrong goals.
Another great feature is the immediate connection it makes for supervisors who may be in one city and their employees who may be in another. The bigger the organization the more valuable the performance system becomes.”
John R.
President and CEO of Community Bank with $900M in assets