PerformanceDelta is NOT just a software company!
The PerformanceDelta TracPlus system was developed by bankers to meet the needs of bankers. We are not a software company. We use our software to help get you and your team up, running and on the way to impressive results and a positive ROI as quickly as possible. Before, during and after implementation, the PerformanceDelta team is with you as your partner. We visit our clients several times each year to review their results, share best practices and discuss ways PerformanceDelta and TracPlus can help them meet their company’s objectives. We have assembled a team of professionals that boasts more than 135 years of combined experience in Banking, finance, marketing, communications, education, training, employee motivation and software development.
The best technology is of little benefit if it is not backed by great customer service. So we’ve made a commitment to providing you service and support that’s unparalleled in the industry.
To make sure that your data is secure, we have incorporated many processes and procedures to protect the entire PerformanceDelta computing environment.
Physical Environment: All PerformanceDelta application and database hardware systems are hosted in a SAS 70 Type II Compliant facility. The hosting environment has 24-hour physical security and network monitoring by on-premises staff, redundant generators, redundant power sources, redundant network feeds, and other redundant systems.
Network Environment: All PerformanceDelta application and database systems are protected by hardware and software firewalls.
Backup systems: All PerformanceDelta application and database information is backed up on a daily basis to a secure off server location.
Data Encryption: Sensitive data such as passwords are stored in an encrypted form in PerformanceDelta databases. In addition all application traffic is encrypted using 128-bit Secure Sockets Layer (SSL) technology.
Server Security: Servers undergo a rigorous security lockdown and protected by intrusion detection systems with active monitoring by administrators. Servers are also subject to third party penetration testing.
System Design: Our proprietary process sanitizes highly confidential information within your firewall, before transmission to our servers.
Disaster Recovery: All PerformanceDelta production systems are housed in Texas with multiple backup centers across the globe.