Benefits        Customer Service & Support        Security

 

To make sure that your data is secure, we have incorporated many processes and procedures to protect the entire PerformanceDelta computing environment.

Physical Environment:  All PerformanceDelta application and database hardware systems are hosted in a SAS 70 Type II Compliant facility hosted by RackSpace, Inc.  The hosting environment has 24-hour physical security and network monitoring by on-premises staff, redundant generators, redundant power sources, redundant network feeds, and other redundant systems.

Network Environment:  All PerformanceDelta application and database systems are protected by firewalls. 

Backup systems:  All PerformanceDelta application and database information is backed up on a daily basis to a secure off server location.

Data Encryption:  Sensitive data such as passwords are stored in an encrypted form in PerformanceDelta databases.  In addition all application traffic is encrypted using 128-bit Secure Sockets Layer (SSL) technology.

Disaster Recovery:  All PerformanceDelta production systems are housed in Texas with multiple back centers across the globe.

 
Mark N. Silverstein
S.V.P, Director of Marketing
Grand Bank & Trust of Florida
West Palm Beach, FL

As a small community bank with plans to grow, we were looking for a foundation to build employee measurement, recognition, and incentive programs on.

PerformanceDelta's program, which we have named "The Grand Plan," has accomplished this.

PerformanceDelta permits us to customize and add features that were not included in the original product. PerformanceDelta is currently working on adding contact management and call tracking components to the system.